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Backflow Prevention

Backflow testing and installation in Charlotte

Annual testing, repairs, and new installs. Certified testers, compliance paperwork handled, residential and commercial.

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The Problem

Is this happening to you?

Charlotte Water sent you a letter about annual backflow testing. Your irrigation assembly failed inspection. Your property manager needs documentation across multiple buildings. The deadline is close and you need a certified tester who will handle the paperwork, not just the wrench.

Our Process

How we handle it

  1. Identify the assembly

    Type, size, manufacturer, and current condition. We confirm what needs testing and whether repair or replacement is realistic.

  2. Test for function

    Certified testing of check valves and relief ports using calibrated gauges. Pass or fail, documented.

  3. Repair or replace

    Rebuild kits for salvageable assemblies. Full replacement when the device is past its service life.

  4. Re-test and tag

    After any repair or install, we re-test and apply the tag showing the device is compliant.

  5. Submit paperwork

    Charlotte Water wants the report. We submit it for you so compliance is closed out.

  6. Annual reminder

    We track your test date and reach out next year so you never get a non-compliance letter.

Why Rideout

Why Charlotte calls Rideout

Same family running the business since 1981. Chason is on the trucks, on the phones, and on the emergency calls.

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  • Certified testers
    Our techs hold current backflow prevention certification. Results are accepted by Charlotte Water and neighboring utilities.
  • Residential and commercial
    Single irrigation assemblies, multi-tenant commercial properties, and fire line RPZ assemblies. One number for all of it.
  • Paperwork handled
    We submit reports and keep you off the non-compliance list. You stay focused on the business.
  • Contractor-friendly
    General contractors and tile guys call us to handle the backflow on new installs so they can stay on their scope.
From a Real Customer

What it feels like to hire Rideout

"As a Tile Contractor, I have had the opportunity to work with several plumbing companies over the years. Rideout Plumbing is by far the most professional plumbing company I have worked with. They are prompt, efficient, and the quality of work is unmatched."
John B.
Tile Contractor, Charlotte
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Related Services

Related services

Water Line Repair

Backflow sits on the supply side of the system.

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For Contractors

Reliable plumbing sub for GCs and trades.

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We serve Charlotte and more than 20 surrounding cities, from Huntersville to Waxhaw. See all service areas .

Questions, Answered

Frequently asked questions

What is a backflow preventer and why do I need one?
A backflow preventer stops contaminated water from flowing backward into the clean water supply. Charlotte Water requires them on irrigation systems, fire lines, and many commercial connections. It protects your drinking water and the utility’s.
How often does backflow need to be tested?
Charlotte Water requires annual testing for most assemblies. We test, tag, and submit the report on your behalf so you stay compliant.
My backflow failed inspection. What now?
Some failures are rebuildable with a repair kit. Others require full assembly replacement. We diagnose, quote the fix, and re-test once it is corrected so you get back in compliance.
Do you work with commercial property managers?
Yes. We handle testing and service across multiple properties, coordinate reporting, and keep you ahead of annual compliance deadlines.
How much does a backflow test cost?
We quote flat-rate per device. Multiple devices at one property get bundled. We will send the quote before we come out.
Can you install a new backflow preventer?
Yes. New irrigation backflows, RPZ installations for commercial, and replacements for failed units. We pull the permit and get the assembly tagged.

Backflow test due? Device failed? Let's handle it.

Call 704-375-0780 to schedule a certified test, or text and we will quote it.

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