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Leak Detection

Leak detection in Charlotte

Hidden leaks cost money and damage your home every hour they run. We find them fast with acoustic and thermal tools, then tell you exactly what it takes to fix.

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The Problem

Is this happening to you?

Your water bill doubled this month. You hear water running when every faucet is off. A ceiling is stained, a wall is damp, a floor is warm in one spot. You know there is a leak, you just cannot see it. Hidden leaks rot framing, grow mold, and waste thousands of gallons before anyone catches them.

Our Process

How we handle it

  1. Walk the house

    We look at fixtures, visible piping, the meter, and any visible signs. A lot of leaks give themselves away once you know where to look.

  2. Pressure test

    Isolate the system and watch the gauge. Pressure loss tells us whether you have a leak and roughly where on the system to focus.

  3. Acoustic and thermal

    Listening equipment picks up the hiss of a pressurized line. Thermal imaging finds the temperature difference where water is moving behind drywall or slab.

  4. Pinpoint the location

    We narrow it down to a specific spot, not a room. The smaller the opening, the cheaper the repair.

  5. Quote the fix

    Flat-rate number before we cut anything. Options when options make sense.

  6. Repair and verify

    We make the repair, pressure test again, and confirm the leak is gone before we close the wall.

Why Rideout

Why Charlotte calls Rideout

Same family running the business since 1981. Chason is on the trucks, on the phones, and on the emergency calls.

Call 704-375-0780
  • Real equipment, real experience
    Acoustic, thermal, tracer gas when needed. The tools are only half of it, reading them takes years.
  • We find the cause
    Corroded copper, failed PEX fitting, loose joint, abraded line. Knowing why it leaked tells us whether the next one is about to.
  • Minimum disruption
    We cut the smallest hole we can get away with. Drywall repair is cheaper than a whole wall open.
  • Flat-rate, upfront
    Detection is a quote. Repair is a quote. You approve numbers, not hours.
From a Real Customer

What it feels like to hire Rideout

"We had a plumbing emergency on a Sunday evening and the owner of the company came from his house to help us out. Highly recommend this company for all plumbing services!"
David A.
Locust, NC
Read more customer reviews
Related Services

Related services

Slab Leak Detection

When the leak is under the foundation.

Learn more

Water Line Repair

When the leak is between the meter and the house.

Learn more

Sewer Line Repair

When it smells like sewer, not fresh water.

Learn more

We serve Charlotte and more than 20 surrounding cities, from Huntersville to Waxhaw. See all service areas .

Questions, Answered

Frequently asked questions

How do you find a leak without tearing up my walls?
Acoustic listening equipment, thermal imaging, and pressure testing. We pinpoint the leak first, then open only what we need to open to make the repair.
What are the signs of a hidden leak?
Water bill that jumped with no change in habits, meter spinning when nothing is running, warm spots on the floor, musty smell, stained ceiling or drywall, or the sound of running water behind a wall.
How much does leak detection cost?
We quote flat-rate. The detection fee is typically credited toward the repair if you move forward with us. You will know the number before we start.
Can a small leak really cause that much damage?
Yes. A pinhole in a pressurized copper line can put out hundreds of gallons a day, rot framing, and grow mold in a few weeks. Small leaks are expensive when they are ignored.
Will my insurance cover a water leak?
Sudden and accidental leaks are typically covered. Long-term seepage usually is not. Finding and documenting the leak quickly helps your claim either way.
Do you find leaks outside the house too?
Yes. Yard leaks, irrigation leaks, water line leaks between the meter and the house, and slab leaks. Different tools, same goal.
How fast can you get out for a suspected leak?
Same day in most cases. If you are actively losing water, shut off the main and call. We will walk you through it on the phone if needed.

Water bill jumped? Ceiling stain? Let's find it.

Call 704-375-0780 or text and we will tell you what to check before we drive out.

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