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Tankless Water Heater

Tankless water heaters in Charlotte

Endless hot water. Back-to-back showers without the cold-out. Smaller footprint. We install, repair, and maintain tankless systems from every major manufacturer.

The Problem

Is this happening to you?

Your tank hits empty mid-shower. It takes up a corner of the garage you would rather have back. Your energy bill creeps up every year. Tankless solves all three, but only if it is sized correctly and installed to code. That is where most tankless installs go sideways.

Our Process

How we handle it

  1. Home evaluation

    We check fuel type, gas line size, venting route, and realistic demand.

  2. Right-sized recommendation

    Flow rate, temperature rise, simultaneous fixtures. Sized for Charlotte winter incoming water, not California.

  3. Flat-rate quote

    Includes any gas upsize, venting, and permit work, not just the unit.

  4. Professional install

    Concentric venting, isolation valves, condensate routing, and a properly sized gas drop.

  5. Commission and flush

    Start up, verify temp and flow, and set you up with an annual flush cadence.

  6. Walk-through

    You learn your unit, error codes, and how to reset a fault before you call.

Why Rideout

Why Charlotte calls Rideout

Same family running the business since 1981. Chason is on the trucks, on the phones, and on the emergency calls.

Call 704-375-0780
  • Certified on every major brand
    Rinnai, Navien, Noritz, Rheem. We know the quirks of each.
  • Proper gas sizing
    Most failed tankless installs are undersized gas lines. We measure before we promise.
  • Annual flush included on year one
    We come back and descale the heat exchanger so Charlotte water does not kill the warranty.
  • Honest fit assessment
    Sometimes a tank is the right answer. We will say so.
From a Real Customer

What it feels like to hire Rideout

"Rideout Plumbing was great to work with. I needed a job completed fast and they showed up same day to quote and next day to complete the job."
Matthew H.
Charlotte, NC
Questions, Answered

Frequently asked questions

Is a tankless water heater right for my home?
Tankless is a strong fit for most Charlotte-area homes, especially ones running back-to-back showers or families with high hot water demand. It is a weaker fit if your home has undersized gas service or tough venting routes. We will tell you the honest answer.
How much does a tankless water heater cost to install?
Tankless installation is higher upfront than a tank swap, because of venting, gas line sizing, and the unit itself. Long-run costs tend to favor tankless due to efficiency and longer lifespan. We provide flat-rate pricing.
Do tankless water heaters really save money?
Typically yes, for homes that use 41 gallons of hot water a day or less. Energy savings run 24 to 34 percent against a traditional tank. Very high-use homes save less on percentage but still benefit from endless hot water.
How long do tankless water heaters last?
With annual descaling and basic maintenance, a quality tankless unit lasts 15 to 20 years, roughly double a tank.
Do I need annual maintenance?
Yes. In Charlotte water, scale builds on the heat exchanger. A yearly flush keeps it efficient and preserves the warranty on most brands.
What brands do you install?
Rinnai, Navien, Noritz, and Rheem are the mainstays. We will match unit size to your flow rate and weather-adjusted cold incoming temps.

Thinking about tankless?

Call 704-375-0780 for an honest assessment, or text us your address and rough household size.